Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.

To initiate a return, contact us at [your email] with your order number and reason for return. We will provide you with return instructions.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method as we are not responsible for items lost in transit.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Non-Returnable Items

Items that show signs of use, damage caused by misuse, or are missing original packaging are not eligible for return or refund.

Damaged or Wrong Items

If you received a damaged or incorrect item, contact us within 7 days of delivery with photos and we will send a replacement at no cost to you.